1. Please Read Carefully
    This Privacy Policy outlines the practices that govern your access to and use of the websites, mobile applications, and other services (collectively referred to as the “Services”) provided by JellyMed of AFDHH and its affiliates. This document explains what information we collect, how we use it, who may have access to it, and the security measures we implement to protect your information. This policy applies to information gathered through our websites (“Site”) and mobile applications (“App”) (referred to collectively as the “Platform”) whenever you use our Services or otherwise interact with us.
    By creating, registering, or logging into an account through our Platform, you automatically accept and agree to the most recent version of this Privacy Policy and the Platform’s Terms and Conditions. Similarly, accessing or using our Platform implies acceptance of this Privacy Policy and the Platform’s Terms and Conditions, reaffirmed each time you visit, access, or use our Platform.
  2. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. If we make changes, we will notify you by posting the updated policy on our Platform and revising the “Last Updated” date. We encourage you to review the policy whenever you use our Services to stay informed about our information practices.
  3. Confidentiality of Health Information
    Health information collected or created about you in our Virtual Clinic, relating to your health, treatment, or payment for healthcare services, may be “protected health information” under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other relevant state privacy laws. JellyMed is committed to your privacy and ensures that any information transmission complies with all applicable laws. We comply with HIPAA, HITECH, and other state regulations by entering into Business Associate Agreements with providers to safeguard your health information.
  4. Use of Services
    Your use of our Services is subject to our Terms of Use and Telehealth Authorization and Consent.
  5. Collection of Information
    • 5.1 Information You Provide: We collect information you provide, such as when you sign up, submit forms, or communicate with us. This may include your name, email, address, phone number, date of birth, and payment information.
    • 5.2 Children: Our Platform is intended for users 18 years and older. We do not knowingly collect information from children under 18 without parental consent. If a minor’s information is collected, we will take steps to delete it. Parents may request the removal of minor information by contacting us at [email protected].
    • 5.3 Information from Your Use of the Services: We collect data from your interaction with our Platform, including device, location, and usage data. This helps us improve the Platform and customize your experience. Technologies like cookies may be used to gather information.
    • 5.4 Information from Third Parties: We may receive additional information from third parties and combine it with the data we collect.
    • 5.5 Aggregate or De-identified Data: We may aggregate or de-identify collected information. Such data is not restricted by this policy and may be disclosed for any lawful purpose.
  6. Use of Information
    We use your information for purposes including, but not limited to:

    • Fulfilling service requests
    • Communicating with you
    • Improving and personalizing our Services
    • Conducting internal analyses and research
    • Processing prescriptions on your behalf through our Virtual Clinic
    • Protecting the security of our Services
  7. Sharing of Information
    We may share your information with:

    • Service providers who perform services on our behalf
    • Affiliates, partners, or third parties for joint services or marketing (with your consent)
    • Regulatory and legal authorities if required by law or to protect our rights
    • Aggregated data with third parties for research and analytics
  8. Opt-In Policy
    You may opt-in to receive information from us about our products, services, or third-party promotions. You can modify your preferences anytime by following the provided opt-out options in our communications or contacting us at [email protected].
  9. Social Media and Third-Party Platforms
    Interactions on third-party social media or websites linked from our Platform are subject to those sites’ privacy policies and terms. We are not responsible for third-party sites.
  10. Security
    We employ reasonable administrative, technical, and physical safeguards to protect your information. However, no data transmission over the internet is entirely secure. By using our Platform, you acknowledge this risk.
  11. Your Privacy Choices
  • Access and Update: You may update your information by emailing us at [email protected].
  • Cookies: Most browsers accept cookies by default. You may adjust your settings to reject cookies, though some features may be unavailable.
  • Third-Party Opt-Out: Visit the Network Advertising Initiative’s Consumer Opt-Out link or Digital Advertising Alliance’s Consumer Opt-Out link for information on controlling cookies used for advertising.
  1. Contact Us
    For any questions or concerns regarding this Privacy Policy, please email [email protected].

 

Curious about a prescription product? At JellyMed, our expert physicians are here to help. We’ll arrange a quick virtual-visit to see if a prescription is the right fit for you. If it is, we’ll send the prescription to your preferred pharmacy for easy pickup. Let’s make healthcare simple and accessible—just for you!

*Photos are for illustration only and don’t show real patients. If signing up with our clinic, once your medical intake and chat with our team are complete, most prescriptions are on their way to your pharmacy within just 3 hours!